Automate tasks and streamline your company's processes.
What is an AI Agent? Think of them as digital employees for your company. When set up properly, AI Agents can help improve efficiency, streamline workflows, and complete tedious tasks. AI agents can adapt to changes, learn from past outcomes, and improve over time, making business processes more agile and intelligent.
Ways to Create / Orchestrate AI Agents
An AI Agent completes a task and passes it off to another AI Agent
Example: Marketing Automation Workflow
Agent 1 will:
- Monitor a user visiting your website
- Detects a user has visited multiple pages over several minutes and provided basic contact information (an email address to access a resource, for example)
- Determines whether the user is a high-quality lead
- Packages the lead data into a structured format
- Handoff to Agent 2
Agent 2 will:
- Receive the lead from Agent 1
- Personalize an email based on the user's behavior (demo, additional resources, etc)
- Chooses the best time to send the email
- Sends the email and monitors engagement
An AI Agent completes a task and passes it to a human employee
Example: A customer requests a refund via the AI support chat on an ecommerce website.
The AI Agent will:
- Authenticate the user and purchase
- Identify the potential issue
- Gather relevant details (order ID, payment method, timestamps)
- Prepare a summary of the issue
After all of those steps have been taken, the AI Agent can deliver a concise summary with all necessary information to a human employee for final refund approval.
Learn how we can help you set up AI agents to streamline your business.
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